🔁 Refund & Returns Policy

We’re here to ensure you feel confident, secure, and valued.

At Invention Technologies, we take pride in offering top-notch digital services in Web Development, Graphics Design, Video Editing, and Digital Marketing. Your satisfaction is our top priority. While we aim for perfection, we understand that exceptional service also means having a fair and transparent refund policy. ❤️

✅ When Are You Eligible for a Refund?

We offer refunds in the following cases where fairness demands it:

🔹 Project Not Started Yet:
If the project hasn’t been initiated and no resources have been allocated.

🔹 Order Canceled Within 24 Hours:
Cancellation within 24 hours of payment confirmation qualifies for a full refund.

🔹 Major Delivery Issues:
If the final output is significantly different from the agreed scope or brief.

🔹 Missed Deadlines (Without Communication):
If we fail to deliver within the promised timeline and haven’t discussed extensions.

❌ When Refunds Are Not Applicable

We value your time and our effort. In certain situations, refunds may not be possible:

❌ Work Already Delivered & Approved:
Once the final output is approved and delivered, it becomes non-refundable.

❌ Change of Mind or Preference:
If you simply change your mind or style preference after delivery.

❌ Lack of Response from Client:
Delays or cancellations caused by the client’s lack of communication.

❌ Third-Party Payments:
Expenses such as domain, hosting, ad spends, or any other external costs already paid.

🔁 Our Revision & Satisfaction Policy

Before jumping to refunds, we strongly encourage you to request revisions.
We offer:

🎨 Multiple Revisions (As per package) – to fine-tune your work.
🤝 Friendly Support Team – always available to understand your concerns.
🎯 Client-Centric Focus – our goal is your satisfaction.

Your project is not just a task — it’s a collaboration.

📩 How to Request a Refund?

Please follow these simple steps to raise a refund request:

✉️ Email us: [email protected]
📱 WhatsApp: +880 1833226968
📝 Provide:
- Your Order ID / Project Name
- A clear reason for the refund
- Any supporting files or screenshots

🕒 Response Time: Within 3 working days

We’ll review your request with honesty and transparency.

🔒 Our Commitment to You

We are committed to:

🌟 Maintaining fairness in all client relationships
🌐 Providing clear communication at every step
💼 Resolving issues with professionalism and empathy
🛡️ Protecting your investment with a trustworthy process

If you’re ever unhappy, we want to make it right — not ignore you.